Order API

Schema

input AppCredentialsInput {
  appId: ID!
  appSecret: String!
}

input InstanceInput {
  clientId: String!
  platform: Platform!
}

enum Platform {
  AMAZON
}

enum OrderStatus {
  NEW
  ACCEPTED
  LABELING
  AWAITING
  FULFILLING
  CONFIRMED
  CANCELLED
  DELETED
  SYNCING
  INVOICED
}

type Order {
  id: ID!
  orderId: String!
  instance: String!
  status: OrderStatus!
  warehouseId: String!
  customerOrderNumber: String!
  shippingAddress: ShippingAddress!
  orderDate: AWSDateTime!
  requiredShipDate: AWSDateTime!
  vendorCode: String
  promisedDeliveryDate: AWSDateTime
  isPriorityShipment: Boolean
  isPslipRequired: Boolean
  totalAmount: Float!
  orderItems: [OrderItem!]!
  packages: [OrderPackage]!
  owner: String!
  fulfillment: FulfillmentO
  acknowledgmentStatus: AcknowledgmentStatus
  statusTemp: OrderStatus
  labelFormat: String
  isGift: Boolean
  missAsin: [String]
  getLabels: String
  skus: String
  shipMethods: String
  singleLabel: Boolean
  createdAt: AWSDateTime!
  updatedAt: AWSDateTime!
  expiredAt: AWSTimestamp!
  methodCode: String
  originalCarrier: String
  shipFrom: ShippingAddress
  transationId: String
  ltl: Boolean
}

type OrderItem {
  itemNumber: Int!
  productName: String!
  sku: String!
  asin: String!
  quantity: Int!
  quantityUnit: String!
  totalCost: Float!
  totalPrice: Float
  currency: String
  giftMessage: String
  description: String
  weightUnit: WeightUnit
  dimUnit: LengthUnit
  weight: Float
  length: Float
  width: Float
  height: Float
  boxes: Int
  singleLabel: Boolean
  lineNumbers: [String]
  cartons: String
  itemsPerPackage: Int
}

type ShippingAddress {
  city: String
  stateOrRegion: String
  postalCode: String
  countryCode: String
  addressType: String
}

enum LengthUnit {
  CM ##Centimeter
  IN ##Inch
}

enum WeightUnit {
  LB ## Pound
  KG ## Kg
}

type OrderPackage @aws_iam @aws_cognito_user_pools {
  packageId: String!
  itemNumbers: [String]!
  boxNumber: Int!
  trackingId: String
  shipMethod: String
  shipMethodName: String
}

TIP

You can find the clientId for InstanceInput from the instances page > click the instance name. AWSDateTime in ISO 8601 format, example: 2021-08-24T22:23:49Z.

The orders will contain more and more information as you accept, request label, get label, add to fulfillment and confirm them.

API

Batch Order Query

1697469232040

1. Definition

Request the details of orders in a batch

2.Request Method

POST

3.Request Header

x-api-key:<Check with the support for API key>

GraphQL QUERY

query PublicApiOrders(
  $credentials: AppCredentialsInput!
  $instance: InstanceInput!
  $after: AWSDateTime!
  $before: AWSDateTime!
  $status: OrderStatus!
  $limit: Int
  $nextToken: String
) {
  publicApiOrders(
    credentials: $credentials
    instance: $instance
    after: $after
    before: $before
    status: $status
    limit: $limit
    nextToken: $nextToken
  ) {
    orders {
      id
      orderId
      instance
      status
      warehouseId
      customerOrderNumber
      shippingAddress {
        city
        stateOrRegion
        postalCode
        countryCode
        addressType
      }
      orderDate
      requiredShipDate
      vendorCode
      promisedDeliveryDate
      isPriorityShipment
      isPslipRequired
      totalAmount
      orderItems {
        itemNumber
        productName
        sku
        asin
        quantity
        quantityUnit
        totalCost
        totalPrice
        currency
        giftMessage
        description
        weightUnit
        dimUnit
        weight
        length
        width
        height
        boxes
        singleLabel
        lineNumbers
        cartons
        itemsPerPackage
      }
      packages {
        packageId
        itemNumbers
        boxNumber
        trackingId
        shipMethod
        shipMethodName
      }
      owner
      fulfillment {
        name
        createdAt
      }
      acknowledgmentStatus {
        code
        description
      }
      statusTemp
      labelFormat
      isGift
      missAsin
      getLabels
      skus
      shipMethods
      singleLabel
      createdAt
      updatedAt
      expiredAt
      methodCode
      originalCarrier
      shipFrom {
        name
        addressLine1
        addressLine2
        addressLine3
        city
        stateOrRegion
        postalCode
        countryCode
        phoneNumber
        addressType
      }
      transationId
      ltl
      version
    }
    nextToken
  }
}

GraphQL VARIABLES

{
  {
  "credentials": {
    "appId": "<Request the appId from support>",
    "appSecret": "<Request the appSecret from support>"
  },
  "instance": {
    "clientId": "123123",
    "platform": "AMAZON"
  },
  "limit": 5,
  "after": "2021-08-01T00:00:00Z",
  "before": "2021-08-31T00:00:00Z",
  "status": "NEW"
}
}

RESPONSE

{
    "data": {
        "publicApiOrders": {
            "orders": [
                {
                    "id": "e3806090-0ac1-11ec-acf4-410d01a7d4ff",
                    "orderId": "iXeRoCsEO",
                    "instance": "AMAZON#123123123",
                    "status": "NEW",
                    "warehouseId": "KLOP",
                    "customerOrderNumber": "307-16087885-18469020",
                    "shippingAddress": {
                        "city": "Idaho Falls",
                        "stateOrRegion": "ID",
                        "postalCode": "35281",
                        "countryCode": "US",
                        "addressType": null
                    },
                    "orderDate": "2021-09-01T00:44:29Z",
                    "requiredShipDate": "2021-09-05T00:44:29Z",
                    "vendorCode": "VENDORID",
                    "promisedDeliveryDate": "2021-09-08T00:44:29Z",
                    "isPriorityShipment": false,
                    "isPslipRequired": false,
                    "totalAmount": 3861.92,
                    "orderItems": [
                        {
                            "itemNumber": 1,
                            "productName": "libero. Donec consectetuer mauris id sapien. Cras dolor dolor, tempus",
                            "sku": "SKU-00VEP41B",
                            "asin": "D6VZ9NYSIG",
                            "quantity": 4,
                            "quantityUnit": "Each",
                            "totalCost": 161.68,
                            "totalPrice": 161.68,
                            "currency": "USD",
                            "giftMessage": "Happy Birth Day!",
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        },
                        {
                            "itemNumber": 2,
                            "productName": "vulputate ullamcorper magna. Sed eu eros. Nam consequat dolor vitae",
                            "sku": "SKU-11OJQ03I",
                            "asin": "L3LR9NTQBH",
                            "quantity": 4,
                            "quantityUnit": "Each",
                            "totalCost": 3343.24,
                            "totalPrice": 3343.24,
                            "currency": "USD",
                            "giftMessage": null,
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        },
                        {
                            "itemNumber": 3,
                            "productName": "mollis non, cursus non, egestas a, dui. Cras pellentesque. Sed",
                            "sku": "SKU-82BXT32F",
                            "asin": "A2EA6BQLBE",
                            "quantity": 4,
                            "quantityUnit": "Each",
                            "totalCost": 357.0,
                            "totalPrice": 357.0,
                            "currency": "USD",
                            "giftMessage": null,
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        }
                    ],
                    "packages": [],
                    "owner": "19ce0c99-f9df-4c53-870b-5df8f5d41afa",
                    "fulfillment": null,
                    "acknowledgmentStatus": null,
                    "statusTemp": null,
                    "labelFormat": null,
                    "isGift": true,
                    "missAsin": null,
                    "getLabels": null,
                    "skus": "SKU-00VEP41B(4),SKU-11OJQ03I(4),SKU-82BXT32F(4)",
                    "shipMethods": "AMZL_AIR",
                    "singleLabel": null,
                    "createdAt": "2021-09-01T01:14:00.345Z",
                    "updatedAt": "2021-09-01T01:14:00.345Z",
                    "expiredAt": 1638234840,
                    "methodCode": null,
                    "originalCarrier": null,
                    "shipFrom": null,
                    "transationId": null,
                    "ltl": null,
                    "version": 1
                },
                {
                    "id": "e381e732-0ac1-11ec-acf4-410d01a7d4ff",
                    "orderId": "NOdzQn7dJf",
                    "instance": "AMAZON#123123123",
                    "status": "NEW",
                    "warehouseId": "WQRE",
                    "customerOrderNumber": "217-14494387-18534075",
                    "shippingAddress": {
                        "city": "New Orleans",
                        "stateOrRegion": "LA",
                        "postalCode": "13293",
                        "countryCode": "US",
                        "addressType": null
                    },
                    "orderDate": "2021-09-01T00:47:38Z",
                    "requiredShipDate": "2021-09-05T00:47:38Z",
                    "vendorCode": "VENDORID",
                    "promisedDeliveryDate": "2021-09-08T00:47:38Z",
                    "isPriorityShipment": false,
                    "isPslipRequired": false,
                    "totalAmount": 7363.38,
                    "orderItems": [
                        {
                            "itemNumber": 1,
                            "productName": "ornare placerat, orci lacus vestibulum lorem, sit amet ultricies sem",
                            "sku": "SKU-74QZD56S",
                            "asin": "G0CK2KIAUV",
                            "quantity": 6,
                            "quantityUnit": "Each",
                            "totalCost": 1743.9,
                            "totalPrice": 1743.9,
                            "currency": "USD",
                            "giftMessage": null,
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        },
                        {
                            "itemNumber": 2,
                            "productName": "Morbi non sapien molestie orci tincidunt adipiscing. Mauris molestie pharetra",
                            "sku": "SKU-19JKL11X",
                            "asin": "W2PB1KBRWO",
                            "quantity": 6,
                            "quantityUnit": "Each",
                            "totalCost": 50.82,
                            "totalPrice": 50.82,
                            "currency": "USD",
                            "giftMessage": null,
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        },
                        {
                            "itemNumber": 3,
                            "productName": "tellus. Nunc lectus pede, ultrices a, auctor non, feugiat nec,",
                            "sku": "SKU-54ATR51V",
                            "asin": "B1WS1KSWYC",
                            "quantity": 6,
                            "quantityUnit": "Each",
                            "totalCost": 5568.66,
                            "totalPrice": 5568.66,
                            "currency": "USD",
                            "giftMessage": null,
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        }
                    ],
                    "packages": [],
                    "owner": "19ce0c99-f9df-4c53-870b-5df8f5d41afa",
                    "fulfillment": null,
                    "acknowledgmentStatus": null,
                    "statusTemp": null,
                    "labelFormat": null,
                    "isGift": false,
                    "missAsin": null,
                    "getLabels": null,
                    "skus": "SKU-19JKL11X(6),SKU-54ATR51V(6),SKU-74QZD56S(6)",
                    "shipMethods": "UPS_GROUND",
                    "singleLabel": null,
                    "createdAt": "2021-09-01T01:14:00.355Z",
                    "updatedAt": "2021-09-01T01:14:00.355Z",
                    "expiredAt": 1638234840,
                    "methodCode": null,
                    "originalCarrier": null,
                    "shipFrom": null,
                    "transationId": null,
                    "ltl": null,
                    "version": 1
                },
                {
                    "id": "e381e730-0ac1-11ec-acf4-410d01a7d4ff",
                    "orderId": "6fybjbcDXr",
                    "instance": "AMAZON#123123123",
                    "status": "NEW",
                    "warehouseId": "XYZQ",
                    "customerOrderNumber": "402-12482017-13294305",
                    "shippingAddress": {
                        "city": "Allentown",
                        "stateOrRegion": "PA",
                        "postalCode": "87967",
                        "countryCode": "US",
                        "addressType": null
                    },
                    "orderDate": "2021-09-01T01:03:26Z",
                    "requiredShipDate": "2021-09-05T01:03:26Z",
                    "vendorCode": "VENDORID",
                    "promisedDeliveryDate": "2021-09-09T01:03:26Z",
                    "isPriorityShipment": false,
                    "isPslipRequired": false,
                    "totalAmount": 6889.89,
                    "orderItems": [
                        {
                            "itemNumber": 1,
                            "productName": "arcu. Sed et libero. Proin mi. Aliquam gravida mauris ut",
                            "sku": "SKU-25DPP12L",
                            "asin": "Q7ZB6AICFZ",
                            "quantity": 7,
                            "quantityUnit": "Each",
                            "totalCost": 228.48,
                            "totalPrice": 228.48,
                            "currency": "USD",
                            "giftMessage": "Happy Birth Day!",
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        },
                        {
                            "itemNumber": 2,
                            "productName": "ac, fermentum vel, mauris. Integer sem elit, pharetra ut, pharetra",
                            "sku": "SKU-06QOG86L",
                            "asin": "O0LM1EBAIT",
                            "quantity": 7,
                            "quantityUnit": "Each",
                            "totalCost": 6661.41,
                            "totalPrice": 6661.41,
                            "currency": "USD",
                            "giftMessage": null,
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        }
                    ],
                    "packages": [],
                    "owner": "19ce0c99-f9df-4c53-870b-5df8f5d41afa",
                    "fulfillment": null,
                    "acknowledgmentStatus": null,
                    "statusTemp": null,
                    "labelFormat": null,
                    "isGift": true,
                    "missAsin": null,
                    "getLabels": null,
                    "skus": "SKU-06QOG86L(7),SKU-25DPP12L(7)",
                    "shipMethods": "AMZL_AIR",
                    "singleLabel": null,
                    "createdAt": "2021-09-01T01:14:00.355Z",
                    "updatedAt": "2021-09-01T01:14:00.355Z",
                    "expiredAt": 1638234840,
                    "methodCode": null,
                    "originalCarrier": null,
                    "shipFrom": null,
                    "transationId": null,
                    "ltl": null,
                    "version": 1
                },
                {
                    "id": "e381e731-0ac1-11ec-acf4-410d01a7d4ff",
                    "orderId": "9HfAkAMoG5",
                    "instance": "AMAZON#123123123",
                    "status": "NEW",
                    "warehouseId": "WQRE",
                    "customerOrderNumber": "255-10699742-19541947",
                    "shippingAddress": {
                        "city": "Green Bay",
                        "stateOrRegion": "WI",
                        "postalCode": "18001",
                        "countryCode": "US",
                        "addressType": null
                    },
                    "orderDate": "2021-09-01T00:51:19Z",
                    "requiredShipDate": "2021-09-05T00:51:19Z",
                    "vendorCode": "VENDORID",
                    "promisedDeliveryDate": "2021-09-07T00:51:19Z",
                    "isPriorityShipment": false,
                    "isPslipRequired": false,
                    "totalAmount": 770.2,
                    "orderItems": [
                        {
                            "itemNumber": 1,
                            "productName": "cubilia Curae; Donec tincidunt. Donec vitae erat vel pede blandit",
                            "sku": "SKU-43KYS90Y",
                            "asin": "Z5ZQ5WTRSH",
                            "quantity": 10,
                            "quantityUnit": "Each",
                            "totalCost": 770.2,
                            "totalPrice": 770.2,
                            "currency": "USD",
                            "giftMessage": "Happy Birth Day!",
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        }
                    ],
                    "packages": [],
                    "owner": "19ce0c99-f9df-4c53-870b-5df8f5d41afa",
                    "fulfillment": null,
                    "acknowledgmentStatus": null,
                    "statusTemp": null,
                    "labelFormat": null,
                    "isGift": true,
                    "missAsin": null,
                    "getLabels": null,
                    "skus": "SKU-43KYS90Y(10)",
                    "shipMethods": "AMZL_AIR",
                    "singleLabel": null,
                    "createdAt": "2021-09-01T01:14:00.355Z",
                    "updatedAt": "2021-09-01T01:14:00.355Z",
                    "expiredAt": 1638234840,
                    "methodCode": null,
                    "originalCarrier": null,
                    "shipFrom": null,
                    "transationId": null,
                    "ltl": null,
                    "version": 1
                },
                {
                    "id": "e3820e44-0ac1-11ec-acf4-410d01a7d4ff",
                    "orderId": "vIMfwJUX8u",
                    "instance": "AMAZON#123123123",
                    "status": "NEW",
                    "warehouseId": "KLOP",
                    "customerOrderNumber": "134-14387112-18209197",
                    "shippingAddress": {
                        "city": "Hilo",
                        "stateOrRegion": "HI",
                        "postalCode": "32361",
                        "countryCode": "US",
                        "addressType": null
                    },
                    "orderDate": "2021-09-01T00:59:11Z",
                    "requiredShipDate": "2021-09-04T00:59:11Z",
                    "vendorCode": "VENDORID",
                    "promisedDeliveryDate": "2021-09-09T00:59:11Z",
                    "isPriorityShipment": false,
                    "isPslipRequired": false,
                    "totalAmount": 726.45,
                    "orderItems": [
                        {
                            "itemNumber": 1,
                            "productName": "vehicula et, rutrum eu, ultrices sit amet, risus. Donec nibh",
                            "sku": "SKU-90BQF87X",
                            "asin": "O4KU5CADYL",
                            "quantity": 1,
                            "quantityUnit": "Each",
                            "totalCost": 726.45,
                            "totalPrice": 726.45,
                            "currency": "USD",
                            "giftMessage": "Happy Birth Day!",
                            "description": null,
                            "weightUnit": null,
                            "dimUnit": null,
                            "weight": null,
                            "length": null,
                            "width": null,
                            "height": null,
                            "boxes": null,
                            "singleLabel": null,
                            "lineNumbers": null,
                            "cartons": null,
                            "itemsPerPackage": null
                        }
                    ],
                    "packages": [],
                    "owner": "19ce0c99-f9df-4c53-870b-5df8f5d41afa",
                    "fulfillment": null,
                    "acknowledgmentStatus": null,
                    "statusTemp": null,
                    "labelFormat": null,
                    "isGift": true,
                    "missAsin": null,
                    "getLabels": null,
                    "skus": "SKU-90BQF87X(1)",
                    "shipMethods": "AMZL_AIR",
                    "singleLabel": null,
                    "createdAt": "2021-09-01T01:14:00.356Z",
                    "updatedAt": "2021-09-01T01:14:00.356Z",
                    "expiredAt": 1638234840,
                    "methodCode": null,
                    "originalCarrier": null,
                    "shipFrom": null,
                    "transationId": null,
                    "ltl": null,
                    "version": 1
                }
            ],
            "nextToken": "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"
        }
    }
}

Single Order Query

1697469232040

1. Definition

Request the details of a single order

2.Request Method

POST

3.Request Header

x-api-key:<Check with the support for API key>

4.GraphQL Query

query PublicApiOrderById(
    $credentials: AppCredentialsInput!
    $instance: InstanceInput!
    $orderId: String!
  ) {
    publicApiOrderById(
      credentials: $credentials
      instance: $instance
      orderId: $orderId
    ) {
      order {
        id
        orderId
        instance
        inst
        status
        warehouseId
        customerOrderNumber
        orderDate
        requiredShipDate
        vendorCode
        storeNum
        promisedDeliveryDate
        isPriorityShipment
        isPslipRequired
        totalAmount
        owner
        statusTemp
        labelFormat
        isGift
        missAsin
        getLabels
        skus
        shipMethods
        singleLabel
        createdAt
        updatedAt
        expiredAt
        methodCode
        originalCarrier
        transationId
        ltl
        representative
        soldTo
        ssOrderId
        orderItems {
        itemNumber
        productName
        sku
        asin
        quantity
        quantityUnit
        totalCost
        totalPrice
        currency
        giftMessage
        description
        weightUnit
        dimUnit
        weight
        length
        width
        height
        boxes
        singleLabel
        lineNumbers
        lineNum
        cartons
        itemsPerPackage
        ltl
      }
      packages {
        packageId
        itemNumbers
        boxNumber
        trackingId
        shipMethod
        shipMethodName
        sscc
        packSize
      }
      }
      labels
    }
  }

5.GrapheQl Variables

Example:Query the order of 7Sl1ewczAL

{
     "credentials":
      {
        "appId":"<Request the appId from support>",
        "appSecret":"<Request the appSecret from support>"
      },
      "instance":
      {
        "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
        "platform":"AMAZON"
      },
      "orderId":"7Sl1ewczAL"
}

6.Response

Example:The order detials of 7Sl1ewczAL

{
    "data": {
        "publicApiOrderById": {
            "order": {
                "id": "b581e959-57d3-11ee-818e-5ba160fea123",
                "orderId": "7Sl1ewczAL",
                "instance": "AMAZON#3e763660-57d1-11ee-818e-5ba160fea123",
                "inst": "AMAZON#3e763660-57d1-11ee-818e-5ba160fea123",
                "status": "FULFILLING",
                "warehouseId": "WQRE",
                "customerOrderNumber": "231-11081140-18604164",
                "orderDate": "2023-09-20T16:18:07Z",
                "requiredShipDate": "2023-09-22T16:18:07Z",
                "vendorCode": "VENDORID",
                "storeNum": null,
                "promisedDeliveryDate": "2023-09-28T16:18:07Z",
                "isPriorityShipment": false,
                "isPslipRequired": false,
                "totalAmount": 2897.68,
                "owner": "d65753a8-5d29-4f1d-a313-9f8133bbbb80",
                "statusTemp": null,
                "labelFormat": "PNG",
                "isGift": false,
                "missAsin": null,
                "getLabels": null,
                "skus": "SKU-18LFA24G(4),SKU-31NYK93J(4),SKU-61UKC06C(4)",
                "shipMethods": "UPS_2ND_DAY_AIR",
                "singleLabel": false,
                "createdAt": "2023-09-20T16:35:28.997Z",
                "updatedAt": "2023-09-20T16:38:12.915Z",
                "expiredAt": 1703003728,
                "methodCode": null,
                "originalCarrier": null,
                "transationId": null,
                "ltl": null,
                "representative": null,
                "soldTo": null,
                "ssOrderId": null,
                "orderItems": [
                    {
                        "itemNumber": 1,
                        "productName": "eu, odio. Phasellus at augue id ante dictum cursus. Nunc",
                        "sku": "SKU-18LFA24G",
                        "asin": "X1FI1HWBJA",
                        "quantity": 4,
                        "quantityUnit": "Each",
                        "totalCost": 87.2,
                        "totalPrice": 87.2,
                        "currency": "USD",
                        "giftMessage": null,
                        "description": null,
                        "weightUnit": "LB",
                        "dimUnit": "IN",
                        "weight": 71.0,
                        "length": 16.0,
                        "width": 36.0,
                        "height": 49.0,
                        "boxes": 1,
                        "singleLabel": true,
                        "lineNumbers": null,
                        "lineNum": null,
                        "cartons": null,
                        "itemsPerPackage": null,
                        "ltl": null
                    },
                    {
                        "itemNumber": 2,
                        "productName": "neque. Nullam nisl. Maecenas malesuada fringilla est. Mauris eu turpis.",
                        "sku": "SKU-31NYK93J",
                        "asin": "Z5WO1KHESA",
                        "quantity": 4,
                        "quantityUnit": "Each",
                        "totalCost": 2800.32,
                        "totalPrice": 2800.32,
                        "currency": "USD",
                        "giftMessage": null,
                        "description": null,
                        "weightUnit": "LB",
                        "dimUnit": "IN",
                        "weight": 146.0,
                        "length": 50.0,
                        "width": 47.0,
                        "height": 36.0,
                        "boxes": 1,
                        "singleLabel": true,
                        "lineNumbers": null,
                        "lineNum": null,
                        "cartons": null,
                        "itemsPerPackage": null,
                        "ltl": null
                    },
                    {
                        "itemNumber": 3,
                        "productName": "velit. Quisque varius. Nam porttitor scelerisque neque. Nullam nisl. Maecenas",
                        "sku": "SKU-61UKC06C",
                        "asin": "U5YD1DVYNK",
                        "quantity": 4,
                        "quantityUnit": "Each",
                        "totalCost": 10.16,
                        "totalPrice": 10.16,
                        "currency": "USD",
                        "giftMessage": null,
                        "description": null,
                        "weightUnit": "LB",
                        "dimUnit": "IN",
                        "weight": 196.0,
                        "length": 43.0,
                        "width": 76.0,
                        "height": 90.0,
                        "boxes": 1,
                        "singleLabel": true,
                        "lineNumbers": null,
                        "lineNum": null,
                        "cartons": null,
                        "itemsPerPackage": null,
                        "ltl": null
                    }
                ],
                "packages": [
                    {
                        "packageId": "0001",
                        "itemNumbers": [
                            "1",
                            "2",
                            "3"
                        ],
                        "boxNumber": 1,
                        "trackingId": "VA3rbb5-TOW6ghVrGUnlbs5Eeg5ke",
                        "shipMethod": "UPS_2ND_DAY_AIR",
                        "shipMethodName": "Carrier(UPS_2ND_DAY_AIR)",
                        "sscc": null,
                        "packSize": "{\"e\":1652,\"l\":90,\"w\":76,\"h\":50,\"q\":12,\"qs\":[4,4,4]}"
                    },
                    {
                        "packageId": "0002",
                        "itemNumbers": [
                            "1",
                            "2",
                            "3"
                        ],
                        "boxNumber": 2,
                        "trackingId": "ibLpT-j57B8eSKQzDu1NjDWzvIlmaZ",
                        "shipMethod": "UPS_2ND_DAY_AIR",
                        "shipMethodName": "Carrier(UPS_2ND_DAY_AIR)",
                        "sscc": null,
                        "packSize": "{\"e\":1652,\"l\":90,\"w\":76,\"h\":50,\"q\":12,\"qs\":[4,4,4]}"
                    },
                    {
                        "packageId": "0003",
                        "itemNumbers": [
                            "1",
                            "2",
                            "3"
                        ],
                        "boxNumber": 3,
                        "trackingId": "akoCSWqHmsJ2JVctagWZ2CQB3Ev1X9",
                        "shipMethod": "UPS_2ND_DAY_AIR",
                        "shipMethodName": "Carrier(UPS_2ND_DAY_AIR)",
                        "sscc": null,
                        "packSize": "{\"e\":1652,\"l\":90,\"w\":76,\"h\":50,\"q\":12,\"qs\":[4,4,4]}"
                    }
                ]
            },
            "labels": [
                "https://vendorautobucket182543-devb.s3.amazonaws.com/private/us-east-1%3A1a933056-fda8-4438-a6b9-cc66c8b257d3/AMAZON%233e763660-57d1-11ee-818e-5ba160fea123/label/7Sl1ewczAL-%23VA3rbb5-TOW6ghVrGUnlbs5Eeg5ke.PNG?AWSAccessKeyId=ASIA5YXEETNSDDXJI3O4&Expires=1697471018&Signature=MoKDOUoPP5BLXBpmkAycWrCB%2B5M%3D&X-Amzn-Trace-Id=Root%3D1-652d531f-23d942486dfc87c30b63c3a2%3BParent%3D2df5287534d7219a%3BSampled%3D0%3BLineage%3Db42f51ee%3A0&x-amz-security-token=IQoJb3JpZ2luX2VjEGAaCXVzLWVhc3QtMSJHMEUCIQCaeuMFMDI%2BghT9Wjrc4JPS12OzA%2F16fzPr%2BSr14iTjEAIgQIMxCj24tXFyKAcYjd6SqGylZR6xBb%2FcV2m5Et3sHQ4q8gIIeBAEGgw5NDY0NDQ5OTk1MjQiDHlH52ISBoK82tsp4yrPAtN%2Bd3J3vM5faRJpmDfOPmuELylwQpOvgTtZTPJqxeAtE7L4hCYPkxB6BcK7CS7hDTgOYGLkme8TpMBQTm7AU32ayLC7GsEC9%2FGlPcqDhhZnYdKA39mWPBoqahKRAgBTXNtwU%2FbnpPLY71%2FEEOFcj3kdczgsAhjCraV64M5VESPNmPDG5CHEAuY4r4dd13fBIJIYCFk4E73g3TzONZ4O2PD4OikJlN%2FSm2NtSrHGcLh1fZ5NoCZptiRJw71d7p%2BGchB3F%2FHVjZbkFRhiYMNMkCOnapFq9gjeIE49qsSAqzsQVUoG61pLvKQZQrJ9F0TBtvqE3b2PLSCVN%2B%2B2NjLCS6XFTFP2UlNFMimHGLZ38jradhRm15njvDTXnaQpoQ%2B7Ks6mWIsTneiSmiAPFnIfINs1BEWslx7b1gI5xTeC2p7IsWNqWGuKNX1GWPxxRQJYMJ%2BmtakGOp4BFvTDImexL%2BXMoGIbRuXo47IyooadwlKktISBrN7hqMVgf82B5jCE1hntLGRqtG1i1YvpSxcJ2fGMW1vL1YZtxbJ7Tv9VBCgyCKr8HtBu%2F09svb6YoEZNw1sBsV2M%2FQUQa0MaThTV0Fs%2BDrSkVZm2C0h4rBw%2B1KY10imrojLGQoOA3h35PaVzH%2Fmk9z7n0RDS1L3Us02gejzR2EaAa7Y%3D",
                "https://vendorautobucket182543-devb.s3.amazonaws.com/private/us-east-1%3A1a933056-fda8-4438-a6b9-cc66c8b257d3/AMAZON%233e763660-57d1-11ee-818e-5ba160fea123/label/7Sl1ewczAL-%23ibLpT-j57B8eSKQzDu1NjDWzvIlmaZ.PNG?AWSAccessKeyId=ASIA5YXEETNSDDXJI3O4&Expires=1697471018&Signature=RMkBwZE0nhx1L8QHhmjswvoCodM%3D&X-Amzn-Trace-Id=Root%3D1-652d531f-23d942486dfc87c30b63c3a2%3BParent%3D2df5287534d7219a%3BSampled%3D0%3BLineage%3Db42f51ee%3A0&x-amz-security-token=IQoJb3JpZ2luX2VjEGAaCXVzLWVhc3QtMSJHMEUCIQCaeuMFMDI%2BghT9Wjrc4JPS12OzA%2F16fzPr%2BSr14iTjEAIgQIMxCj24tXFyKAcYjd6SqGylZR6xBb%2FcV2m5Et3sHQ4q8gIIeBAEGgw5NDY0NDQ5OTk1MjQiDHlH52ISBoK82tsp4yrPAtN%2Bd3J3vM5faRJpmDfOPmuELylwQpOvgTtZTPJqxeAtE7L4hCYPkxB6BcK7CS7hDTgOYGLkme8TpMBQTm7AU32ayLC7GsEC9%2FGlPcqDhhZnYdKA39mWPBoqahKRAgBTXNtwU%2FbnpPLY71%2FEEOFcj3kdczgsAhjCraV64M5VESPNmPDG5CHEAuY4r4dd13fBIJIYCFk4E73g3TzONZ4O2PD4OikJlN%2FSm2NtSrHGcLh1fZ5NoCZptiRJw71d7p%2BGchB3F%2FHVjZbkFRhiYMNMkCOnapFq9gjeIE49qsSAqzsQVUoG61pLvKQZQrJ9F0TBtvqE3b2PLSCVN%2B%2B2NjLCS6XFTFP2UlNFMimHGLZ38jradhRm15njvDTXnaQpoQ%2B7Ks6mWIsTneiSmiAPFnIfINs1BEWslx7b1gI5xTeC2p7IsWNqWGuKNX1GWPxxRQJYMJ%2BmtakGOp4BFvTDImexL%2BXMoGIbRuXo47IyooadwlKktISBrN7hqMVgf82B5jCE1hntLGRqtG1i1YvpSxcJ2fGMW1vL1YZtxbJ7Tv9VBCgyCKr8HtBu%2F09svb6YoEZNw1sBsV2M%2FQUQa0MaThTV0Fs%2BDrSkVZm2C0h4rBw%2B1KY10imrojLGQoOA3h35PaVzH%2Fmk9z7n0RDS1L3Us02gejzR2EaAa7Y%3D",
                "https://vendorautobucket182543-devb.s3.amazonaws.com/private/us-east-1%3A1a933056-fda8-4438-a6b9-cc66c8b257d3/AMAZON%233e763660-57d1-11ee-818e-5ba160fea123/label/7Sl1ewczAL-%23akoCSWqHmsJ2JVctagWZ2CQB3Ev1X9.PNG?AWSAccessKeyId=ASIA5YXEETNSDDXJI3O4&Expires=1697471018&Signature=eXplc%2ByJAUlqUNMTERRC74jUqm0%3D&X-Amzn-Trace-Id=Root%3D1-652d531f-23d942486dfc87c30b63c3a2%3BParent%3D2df5287534d7219a%3BSampled%3D0%3BLineage%3Db42f51ee%3A0&x-amz-security-token=IQoJb3JpZ2luX2VjEGAaCXVzLWVhc3QtMSJHMEUCIQCaeuMFMDI%2BghT9Wjrc4JPS12OzA%2F16fzPr%2BSr14iTjEAIgQIMxCj24tXFyKAcYjd6SqGylZR6xBb%2FcV2m5Et3sHQ4q8gIIeBAEGgw5NDY0NDQ5OTk1MjQiDHlH52ISBoK82tsp4yrPAtN%2Bd3J3vM5faRJpmDfOPmuELylwQpOvgTtZTPJqxeAtE7L4hCYPkxB6BcK7CS7hDTgOYGLkme8TpMBQTm7AU32ayLC7GsEC9%2FGlPcqDhhZnYdKA39mWPBoqahKRAgBTXNtwU%2FbnpPLY71%2FEEOFcj3kdczgsAhjCraV64M5VESPNmPDG5CHEAuY4r4dd13fBIJIYCFk4E73g3TzONZ4O2PD4OikJlN%2FSm2NtSrHGcLh1fZ5NoCZptiRJw71d7p%2BGchB3F%2FHVjZbkFRhiYMNMkCOnapFq9gjeIE49qsSAqzsQVUoG61pLvKQZQrJ9F0TBtvqE3b2PLSCVN%2B%2B2NjLCS6XFTFP2UlNFMimHGLZ38jradhRm15njvDTXnaQpoQ%2B7Ks6mWIsTneiSmiAPFnIfINs1BEWslx7b1gI5xTeC2p7IsWNqWGuKNX1GWPxxRQJYMJ%2BmtakGOp4BFvTDImexL%2BXMoGIbRuXo47IyooadwlKktISBrN7hqMVgf82B5jCE1hntLGRqtG1i1YvpSxcJ2fGMW1vL1YZtxbJ7Tv9VBCgyCKr8HtBu%2F09svb6YoEZNw1sBsV2M%2FQUQa0MaThTV0Fs%2BDrSkVZm2C0h4rBw%2B1KY10imrojLGQoOA3h35PaVzH%2Fmk9z7n0RDS1L3Us02gejzR2EaAa7Y%3D"
            ]
        }
    }
}

Process Orders

1697469232040

1.Definition

Available Operations:

  • ACCEPT
  • REQUEST_LABEL
  • GET_LABEL
  • CANCEL_NEW
  • CANCEL
  • DELETE
  • CONFIRM。

2.Request Method

POST

3.Request Header

x-api-key:<Check with the support for API key>

4. GraphQl Query

 mutation PublicApiOrderCmd(
    $credentials: AppCredentialsInput!
    $instance: InstanceInput!
    $orders: [String!]!
    $cmd: String!
    $ack: AcknowledgmentStatusA
  ) {
    publicApiOrderCmd(
      credentials: $credentials
      instance: $instance
      orders: $orders
      cmd: $cmd
      ack: $ack
    ) {
      code
      message
      ok
      no
    }
  }

5. GraphQl Variables

Example:Cancel the order of Kgd48MRybEH with the code of "02" and the description of "Canceled due to missing/invalid SKU"。

{
     "credentials":
      {
        "appId":"<Request the appId from support>",
        "appSecret":"<Request the appSecret from support>"
      },
      "instance":
      {
        "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
        "platform":"AMAZON"
      },
      "orders":["Kgd48MRybEH"],
      "cmd":"CANCEL_NEW",
      "ack":
      {
        "code":"02",
        "description":"Canceled due to missing/invalid SKU"
      }
}

The cmd field can be one of the following operations

ACCEPT:Accept Orders
REQUEST_LABEL:Request Shipping Labels
GET_LABEL:Get Shipping Labels
CANCEL_NEW:Cancel orders in new status
CANCEL:Cancel orders not in new status
DELETE:Delete orders only in VendorAuto (No impact on Vendor Central orders)
CONFIRM:Confirm shipping of orders

The codes and description of the ack field can be found here:

{"code": "02", "description": 'Canceled due to missing/invalid SKU'},
{"code": "03", "description": 'Canceled out of stock'},
{"code": "04", "description": 'Canceled due to duplicate Amazon Ship ID'},
{"code": "05", "description": 'Canceled due to missing/invalid Bill To Location Code'},    
{"code": "06", "description": 'Canceled due to missing/invalid Ship From Location Code'},
{"code": "07", "description": 'Canceled due to missing/invalid Customer Ship to Name'},
{"code": "08", "description": 'Canceled due to missing/invalid Customer Ship to Address Line 1'},
{"code": "09", "description": 'Canceled due to missing/invalid Customer Ship to City'},    
{"code": "10", "description": 'Canceled due to missing/invalid Customer Ship to State'},
{"code": "11", "description": 'Canceled due to missing/invalid Customer Ship to Postal Code'},
{"code": "12", "description": 'Canceled due to missing/invalid Customer Ship to Country Code'},
{"code": "13", "description": 'Canceled due to missing/invalid Shipping Carrier/Shipping Method'},
{"code": "20", "description": 'Canceled due to missing/invalid Unit Price'},
{"code": "21", "description": 'Canceled due to missing/invalid Ship to Address Line 2'},
{"code": "22", "description": 'Canceled due to missing/invalid Ship to Address Line 3'},    
{"code": "50", "description": 'Canceled due to Tax Nexus Issue'},
{"code": "51", "description": 'Canceled due to Restricted SKU/Qty'},
{"code": "53", "description": 'Canceled due to USPS >$400'},
{"code": "54", "description": 'Canceled due to Missing AmazonShipID'},
{"code": "55", "description": 'Canceled due to Missing AmazonOrderID'},
{"code": "56", "description": 'Canceled due to Missing LineItemId'},
{"code": "71", "description": 'Canceled due to discontinued item'}

Example:Cancel the orders of yrmYbmfG6w and fwXnniunqhL in ACCEPTED status

{
     "credentials":
      {
        "appId":"<Request the appId from support>",
        "appSecret":"<Request the appSecret from support>"
      },
      "instance":
      {
        "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
        "platform":"AMAZON"
      },
      "orders":["yrmYbmfG6w","fwXnniunqhL"],
      "cmd":"CANCEL",
      "ack":{
        "code":"",
        "description":""
      } 
}

Example:Accept the order of 7X_s_ZFQdIc

{
     "credentials":
     {
      "appId":"<Request the appId from support>",
      "appSecret":"<Request the appSecret from support>"
     },
     "instance":
     {
      "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
      "platform":"AMAZON"
     },
     "orders":["7X_s_ZFQdIc"],
     "cmd":"ACCEPT",
     "ack":{"code":"","description":""}      
}

Example:Request Label for the order of 7X_s_ZFQdIc

{
     "credentials":
     {
      "appId":"<Request the appId from support>",
      "appSecret":"<Request the appSecret from support>"
     },
     "instance":
     {
      "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
      "platform":"AMAZON"
     },
     "orders":["7X_s_ZFQdIc"],
     "cmd":"REQUEST_LABEL",
     "ack":{"code":"","description":""} 
}

Example:Get label for the order of 7X_s_ZFQdIc

{
     "credentials":
      {
        "appId":"<Request the appId from support>",
        "appSecret":"<Request the appSecret from support>"
      },
      "instance":
      {
        "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
        "platform":"AMAZON"
      },
      "orders":["7X_s_ZFQdIc"],
      "cmd":"GET_LABEL",
      "ack":{"code":"","description":""}
}

Example:Confirm the order of 7X_s_ZFQdIc

{
     "credentials":
      {
        "appId":"<Request the appId from support>",
        "appSecret":"<Request the appSecret from support>"
      },
      "instance":{
        "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
        "platform":"AMAZON"
      },
      "orders":["7X_s_ZFQdIc"],
      "cmd":"CONFIRM",
      "ack":{"code":"","description":""}
}

Example:Delete the order of 6Q5e0FFraKu

{
    "credentials":{
      "appId":"<Request the appId from support>",
      "appSecret":"<Request the appSecret from support>"
    },
    "instance":{
      "clientId":"3e763660-57d1-11ee-818e-5ba160fea123",
      "platform":"AMAZON"
    },
    "orders":["6Q5e0FFraKu"],
    "cmd":"DELETE",
    "ack":{"code":"","description":""}
  
}

6.Response

Example:Successful update returns code 1

{
    "data": {
        "publicApiOrderCmd": {
            "code": 1,
            "message": "20cfb4e0-6c0a-11ee-940e-91c21dc1be78",
            "ok": 0,
            "no": 1
        }
    }
}
Contributors: Chen Gao, tuchongyang